About Our Hospital
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I think something’s wrong with my pet. Can I call you and have a veterinarian give me a diagnosis over the phone?
Veterinarians can’t diagnose over the phone. Besides being unethical and illegal, diagnosing by phone doesn’t allow veterinarians to physically examine a pet. A physical exam is necessary so your veterinarian…
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Why do you check my dog’s weight every time he/she comes in for a visit?
We keep track of your pet’s weight just like your doctor’s office keeps track of your height and weight each time you visit. Having an accurate and current measurement of…
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My pet is really well trained. Does he/she need to be on a leash/in a carrier when we visit the hospital?
For the safety and protection of all clients, patients, and veterinary team members, we require all pets to be on a leash or in a carrier when they arrive at…
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I brought my pet to see the veterinarian for a problem, and my pet isn’t getting any better. What can I do?
Call us. Just like doctors, veterinarians sometimes need to try more than one treatment/medication to find the solution to cure or manage a pet’s condition. Please let us know if…
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Is it OK to call with questions about my pet’s health?
Although we can’t provide lengthy consultations or a diagnosis over the phone, we welcome questions from our clients. Please feel free to call anytime.
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Do you offer any payment plans?
Yes. For existing clients, we offer payment plans provided through our financial partner. For more information, see our Instant Payment Plans page. While payment plans can help with the cost…
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What forms of payment do you accept?
We can accept any of the following payment methods: Cash Visa MasterCard Discover We also accept most pet insurance plans.
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What’s the best way to schedule an appointment?
Please call (905) 451-2800 to book a convenient appointment time.
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Where is your clinic located?
You can find us at 1242 Queen St W in Brampton, Ontario.
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What do I do in the case of an emergency and your clinic isn’t open?
In case of an after hours emergency call Emergency Veterinary Clinic Hwy 10 at 905 495 9907, Unit 10, 1 Wexford Square Plaza, Brampton Ontario (corner of Hwy 10 and…
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